Skip to main content

Return/ Exchange Policy

 

We hope you absolutely love your purchase.  But if you aren't completely happy with it, we are here to help!

Purchases made through shopthemerc.com:

Please note we only accept returns on new, unwashed, unworn, undamaged, scent free clothing.

Any items marked as "FINAL SALE" can not be returned or exchanged! 

If you are unhappy with your online purchase, we will accept returns for a refund/exchange within 14 days of receiving your purchase. Please initiate a return request by logging into your customer account at shopthemerc.com and selecting "Request Return". Once your return is approved, we will email you a return label. We will issue a refund for the returned items once the items are received. Please note an $8 flat rate shipping charge will be deducted from the refund for the cost of the return shipping label. 

For any other questions, you can call as at 256-487-6144 Monday-Friday 10am-5pm!

As always, thank you for shopping with us! It means so much to us!